Jenny Wen is the founding designer at FigJam and the person who brought it to market. In this interview with Ridd, she shares invaluable insights about FigJam’s product strategy, adding delight to software, and attacking ambiguity early in the process.

Jenny Wen ​“templatized” some of the frameworks she’s been using over and over again in her role as a design manager and pillar lead of FigJam. There are 11 FigJam (no surprise!) templates for strategy, managing, and meetings.